How do I cancel a booking?
It depends on what you booked.
Classes
Cancel in the FITNESS SF app or at the front desk. Please cancel at least 1 hour before class so another member can take your spot. There's currently no waitlist and no penalty for missing a class, so canceling early is simply a courtesy to other members.
Red Light Therapy
Cancel in the FITNESS SF app or at the front desk.
Personal Training
Please contact your trainer to cancel. Personal Training sessions require 24 hours' notice to cancel, or the session will be charged.